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Title & escrow · Unified AI communications

Posh Title

Every party on every closing, updated automatically.

Chart: 20 fewer calls per closing file, 3,000 automated communications in 3 months

A title company lives on status updates. Every closing has a buyer, a seller, two agents, a lender, and a mortgage broker — and all of them call the same processor to ask where things stand. The information is already in the file. The staff time goes to repeating it, in two languages, all day.

A unified communications layer on top of the closing pipeline. As a file moves — title search, clear to close, funding, recording — every party on it receives an automated status update by email and SMS, in English or Spanish, with a CRM record of every touch. Staff see one timeline per file instead of a phone that won't stop.

Delivered in weeks, not months, and the client owns the system.

Posh Title unified AI communications system diagram
  • —100 closing files in the first 3 months
  • —3,000 automated communications
  • —~150 staff calls eliminated per week (≈12 hrs/week, ≈$20K/yr)

July 2026 to present; figures client-reported.

Stack: Base44 · Twilio · SendGrid · Google Workspace

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